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Shipping & Returns

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Shipping Policy:

Domestic Orders (USA Only): 

FREE SHIPPING ON ORDERS OVER $49

All domestic orders will be shipped within a 24 to 72 processing time with a tracking number. You can track your orders via a tracking number. APO/DPO/FPO/Other Military Addresses may take up to 14 Business Days in transit. Refused and returned packages for any reasons will receive 25% restocking fee and reshipping fee will be charged.

https://www.usps.com/ 

International orders
All prices listed are in USD. Break Time Vape is not responsible for any conversion fees with international orders.

Some products are not allowed to ship. Please note that our customers should contact their local custom authorities for import duties, taxes, tariffs, customs charges, ddp, or vat. Any and all import taxes and customs duties are the responsibility of the customer. Duties and taxes are beyond our control. We highly recommend our customers check with the local authorities to see what kind of import duties are levied by the Country they reside in.

Customers are responsible for a customs or clearance delay. If packages need to be reshipped, additional shipping costs will also apply. Shipping fees are non-refundable at any time. Refused and returned packages for any reasons will receive 25% restocking fee and reshipping fee will be charged.

Break Time Vape is not responsible for stolen, lost or undelivered packages. Break Time Vape is not responsible for any costs associated with erroneous or incorrect address submissions inputted by the customer

Canceling and Altering Orders

Once an order has been placed and shipped, we are unable to alter or change any orders.

 

Return Policy: 

ONLY UNOPENED UNUSED PRODUCTS CAN BE RETURNED WITHIN 10 DAYS. CONSUMABLE PRODUCTS, EJUICES AND BATTERIES CAN NOT BE RETURNED AT ANY TIME FOR HYGIENIC AND SAFETY REASONS

UNOPENED/ UNUSED IN ITS ORIGINAL PACKAGE WITHIN 10 DAYS OF PURCHASE CAN BE RETURNED. ALL SHIPPING CHARGES ARE NON REFUNDABLE. If a customer returns a product and received free shipping, the customer is responsible for the original shipping cost with delivery. Break Time Vape will deduct the original shipping cost from the customer’s refund and a customer should return products at their own costs.

If a product is defective due to defects in manufacturing, please email us pictures of damaged or defective merchandise within 48 hours of delivery prior to shipping the items back.

Refused and returned packages for any reasons will receive 25% restocking fee and reshipping fee will be charged.

Refunds will be processed with 10 to 14 business days of receiving the products.

 

How to return?

1. Contact Us with your order number and details about the product you would like to return.

2. We will quickly send you a returning label at your own cost and follow with further instructions.

 

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